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McFee Medical Technologies

Face Down Vitrectomy Recovery Equipment Rental

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Terms and Conditions

McFee Medical Technologies accepts the following credit cards:

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One (1) week minimum rental charges and any additional shipping charges will be billed to the credit card on file prior to shipment. If you do not have a credit card you may pay by debit card, check or Money Order for the full amount before the equipment is shipped. The rental unit(s) will be shipped to arrive at least two (2) business days before day of surgery, if time permits; rental begins on date of surgery. All Rental fees will be charged to the patient prior to submitting any insurance claims for possible reimbursement. All insurance claims submitted on behalf of the patient are ultimately the responsibility of the patient. After 90 days, the credit card will be billed for all outstanding amounts including co-pays and deductibles. A signature on file is required for submitting your claim.

All units must be returned to McFee Medical Technologies in good condition, allowing normal wear and tear. The patient has two (2) business days from the last day of use to contact the designated shipping carrier for a next business day pick up or to return the equipment to a shipping carrier location. If the unit(s) is not returned within this time the remaining balance of the “purchase price” (less the rental fee) may be charged. Please contact our office to make arrangements to end your rental. If the order is cancelled after the units have been shipped, a cancellation fee of $60 per box (plus the current fuel surcharge) will be charged on all packages, and the difference will be refunded to the credit card on file. You have up to one day after surgery to call; if you receive equipment after your surgery date, you have one day from after the date received to cancel. If you call after the one day the full week minimum rental will be charged. A cleaning fee of $100 per box will be charged to the credit card on file to the patient for any Non-Smoking equipment returned with the odor of smoke.

Disclaimer

Thank you for using a product of McFee Medical Technologies (“McFee”). McFee provides easy-to-use and versatile equipment including, but not limited to, the EZ Sleep Body Cushion, Quicklock Face Rest, Crescent Face Cushion, Rollover Alarm, MajicView Mirror, Travel Cushion, Seated Support, and various accessories and attachments (the “Equipment”). The Equipment is not a medical device. Any information that you receive from McFee shall be considered general non-medical advice and may not apply to your individual circumstances. You should consult your registered physician or health care provider regarding the use of any of the Equipment, including its suitability for your individual circumstances. If you have certain medical conditions or are prone to certain medical conditions, including related to the positioning inherent in the use of the Equipment, you should consult with your registered physician or health care provider prior to use. McFee, together with its agents and affiliates, and on behalf of any assumed names they may operate under, expressly disclaims any warranties related to the Equipment, either express or implied, including any implied warranty of merchantability or fitness for a particular purpose. Any opinions expressed related to the Equipment are subjective and not warranties as to the Equipment. To the fullest extent permissible by law, the sole and maximum liability, for any reason, and the sole and exclusive remedy for any cause of action whatsoever against McFee (including any of its agents and affiliates), shall be limited to the actual amount paid by you for the Equipment.

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Recover In Comfort

Our consultants are standing by to help select the best package for you.

Call us at 1.800.669.5323.

Operator

Reserve Online

Thank you for being so very kind, helpful and understanding regarding the macular hole surgery.  Without the components that you provided my face-down time would have been intolerable.

Your cheerful assistance was so comforting and I know, without doubt, that you treat each client equally well….you exemplify customer service and an inherent caring concern that is genuine and so very appreciated.

Michelle
Florida

The equipment from McFee Medical Technologies made my recovery much easier and more comfortable than I thought possible!  Top-notch equipment from a top-notch company.

Billie S.

Thank you SO VERY MUCH for the EASE in ordering, getting USING and returning your equipment!! Everything was JUST GREAT and such a help in my recovery!

Also, thank you so much for filing the insurance claim for us. WE APPRECIATE EVERYTHING SO MUCH!!

Bob and Lila
Wisconsin

I’d like to take the opportunity to thank you personally for your help with my wife’s recovery from Vitrectomy surgery. Your equipment is very well designed and works exactly as it should. It made a difficult week a lot more bearable for her. Your rental rates are very reasonable. Your customer support is excellent and very responsive. I especially appreciated your sending the water bottle in a separate package.

I will definitely recommend your services to anyone who is faced with this surgery.

Lee
Missouri

Everything went smoothly.   I was concerned because we went to another company originally, and they were a disaster.  But when I spoke to McFee, I was so pleasantly surprised.  The staff was very friendly, compassionate about my husband’s surgery, and did everything they said they were going to do.  Five stars and would definitely use them again.

Bev T.
Jericho, VT

I just wanted to give your company and it’s staff a huge THANK YOU SO MUCH for the customer care and detailed instructions from beginning to end of my equipment rental.

You make it so easy to rent the needed equipment, use it and the return process could not have been easier. So well done! Thanks a million.

Carol
Nevada

I appreciate your staff and company’s promptness and efficiency in sending me the equipment for my recovery on such short notice.

I was very pleased with the correct size of chair to fit my short stature. The Best Value Package is the ONLY WAY to go with my type of surgery and recovery. It provided so many options for me to keep from going bonkers with the 24/7 face down position.

Karyl
Texas

McFee Medical offers an excellent selection of equipment for vitrectomy surgery recovery.  Our patients really appreciate the high level of comfort they get while using their products.  We recommend McFee exclusively.

Christine W.
Ophthalmologist

Thank you so much for all your kindness. You were so helpful and it was wonderful to know we could get all the necessary items we needed for the recovery of my husband. Thanks again.

A. S.
VanBurenm, AR

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McFee Technologies

2821 Wilbur Street
Battle Creek, MI 49037

Phone 1.800.669.5323
Fax 269.968.8561

Mon–Thurs: 8am to 7pm EST
Fri: 8am to 5pm EST

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